Augmentering LLC Online Privacy Policy

Last Updated: October 21, 2026  |  Effective Date: October 21, 2026

At Augmentering LLC ("Augmentering," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect personal data when you visit our website, https://www.augmentering.com, or contact us about our services. We are based in Virginia, and our website and services are intended for visitors and customers in the United States. We aim to handle personal data in line with applicable U.S. federal and state privacy laws, including, where they apply, the Virginia Consumer Data Protection Act (VCDPA) and the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).

1. Introduction and Scope

This Policy applies to personal data processed by Augmentering in connection with our website and services. It also explains how our online product catalog, which is hosted by a third party, collects information.

Our contact details:

Augmentering LLC
680 Pickrell Drive
Linden, VA 22642
Email: info@augmentering.com
Phone: (540) 313-0763

Privacy questions and requests can be sent to info@augmentering.com.

2. Information We Collect

We only collect information that is necessary for the purposes described in this Policy.

2.1. Information You Provide to Us

Our website does not have user accounts, online purchasing, or web forms. If you contact us by email, phone, or mail, we receive the information you choose to share, such as:

  • Identifiers and contact details: your name, email address, phone number, and postal address.
  • Professional information: your job title and company name, if you contact us in a business capacity.
  • Communications: the content of your inquiry and our correspondence with you, including project details you send us.

2.2. Information Collected Automatically

Our main website (www.augmentering.com) does not use cookies, analytics tools, or advertising trackers. Like most websites, our web server automatically records standard log information for each visit, which may include:

  • Device information: IP address, browser type and version, and operating system.
  • Request information: the pages requested, the date and time of the request, and the referring page.

These logs are kept by our hosting provider and are used only to operate, secure, and troubleshoot the website.

2.3. Our Product Catalog (Hosted by a Third Party)

Our online product catalog at products.augmentering.com is provided and hosted by AV-iQ, a service of Emerald X, LLC. When you use the catalog, AV-iQ and its partners collect information through cookies, pixels, and similar technologies. These include:

  • Necessary technologies: session cookies the catalog needs to work, and spam protection such as Google reCAPTCHA.
  • Analytics: tools that measure how the catalog is used, such as Google Analytics and Google Tag Manager.
  • Marketing and advertising: marketing-automation, advertising, and retargeting tools, such as HubSpot, Salesforce Pardot, Meta (Facebook), Google advertising services, and other advertising partners.

This list is not exhaustive and may change, because AV-iQ, not Augmentering, decides which technologies the catalog uses. AV-iQ is responsible for the catalog's cookie consent banner and its data practices, which are described in the Emerald privacy policy. You can manage your cookie choices for the catalog through the consent banner and consent settings on that site and through your browser settings.

2.4. Sensitive Personal Information

We do not collect sensitive personal information (for example, health data, racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic data, biometric data, or sexual orientation). Please do not send us this type of information. If, for a specific service, we ever need to collect such data, we will clearly inform you, explain the purpose, and obtain your explicit consent or rely on another lawful basis as required by applicable law.

3. How We Use Your Information

  • To respond to inquiries and provide our services: to answer your questions, prepare proposals, and deliver the services you request.
  • To operate and secure our website: to keep the website running, detect and prevent abuse, and fix technical problems.
  • To comply with legal obligations: such as tax, accounting, and record-keeping requirements.

We do not use your information for targeted advertising, and we do not send marketing communications unless you have asked to receive them.

4. How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We may share personal data only in the following circumstances:

4.1. Service providers: companies that help us operate our business, such as our website hosting provider (DreamHost) and our email provider. They may access personal data only to perform services for us and may not use it for any other purpose.

4.2. Business transfers: if Augmentering is involved in a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. We will provide notice before your personal data becomes subject to a different privacy policy.

4.3. Legal requirements: we may disclose personal data if we believe in good faith that doing so is necessary to:

  • comply with a legal obligation, such as a subpoena or court order;
  • protect and defend the rights or property of Augmentering;
  • prevent or investigate possible wrongdoing in connection with our services;
  • protect the personal safety of users of our services or the public; or
  • protect against legal liability.

4.4. With your consent: for any other purpose, with your explicit consent.

4.5. Aggregated or de-identified data: information that cannot reasonably be used to identify you.

5. Where Your Data Is Stored

Our website and services are intended for use in the United States. Personal data we collect is stored and processed in the United States.

6. Data Security and Retention

6.1. Data security: we use reasonable technical and organizational measures to protect personal data, including:

  • Encryption in transit: our website is served only over HTTPS (TLS), with HTTP Strict Transport Security enabled.
  • Access controls: access to personal data is limited to people who need it.
  • Data minimization: we collect only the information we need.
  • Security reviews: we periodically review our website's security.

No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6.2. Data retention: we keep personal data only as long as necessary for the purposes described in this Policy, unless a longer period is required or permitted by law (for example, for tax or accounting purposes). Web server logs are retained for a limited period by our hosting provider. When we no longer need personal data, we securely delete or anonymize it.

7. Your Data Protection Rights

Depending on where you live, you may have some or all of the following rights regarding your personal data:

  • Right to know and access: to learn what personal data we hold about you and receive a copy.
  • Right to correction: to ask us to correct inaccurate or incomplete personal data.
  • Right to deletion: to ask us to delete your personal data, subject to legal exceptions.
  • Right to opt out: to opt out of the sale of personal data, targeted advertising, and profiling. Augmentering does not do any of these.
  • Right to non-discrimination: we will not treat you differently for exercising your privacy rights.

California residents: in addition to the rights above, you have the right to opt out of the "sale" or "sharing" of personal information. Augmentering does not sell or share personal information as those terms are defined by the CCPA/CPRA. To opt out of cookies used on our hosted product catalog, use the catalog's consent banner or see the Emerald privacy policy.

How to exercise your rights: email info@augmentering.com or call (540) 313-0763. We will respond within 45 days, or within any shorter timeframe required by applicable law. If we decline your request, you may appeal by replying to our response, and we will reply to your appeal within the timeframe required by law. We may need to verify your identity before fulfilling a request. Requests are free of charge unless they are manifestly unfounded or excessive.

8. Children's Privacy

Our website and services are intended for businesses and are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will delete it.

9. Links to Other Websites

Our website contains links to websites that we do not operate, including our third-party hosted product catalog. If you follow such a link, you will be directed to that site, and its own privacy policy will apply. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policy of every site you visit.

10. Changes to This Privacy Policy

We may update this Policy from time to time. When we do, we will post the updated Policy on this page and update the "Last Updated" date at the top. If we make material changes, we will post a prominent notice on our website before the changes take effect. We review this Policy at least once a year.

11. Complaints

If you have concerns about our privacy practices, please contact us first using the details in Section 1. You may also contact the attorney general of your state. Virginia residents may contact the Office of the Attorney General of Virginia, and California residents may contact the California Attorney General or the California Privacy Protection Agency (CPPA).